Personal Data and Confidentiality

Personal data

As part of their order taking or the creation of their customer account and, in general, their exchanges with BURN CONTROLLERS, customers are required to communicate a certain amount of personal data concerning them, such as their name, their first name, their postal address, their date of birth, their email address, their telephone number.

The information collected is subject to computer processing intended to carry out operations relating to customer management concerning: contracts, orders, deliveries, invoices, accounting and in particular registration on the site, management customer accounts, monitoring customer relations such as carrying out satisfaction surveys, managing complaints and after-sales service and managing requests for the right of access, rectification and opposition.

These data are collected in order to guarantee customers optimal use of the services offered by BURN CONTROLLERS and are necessary for the processing of orders as well as the creation and management of a customer file. It may also be used by BURN CONTROLLERS to inform customers of offers available and to gather statistical data on the use of the BURN CONTROLLERS site.

The recipients of the data are: customer service, the Burn-controllers.com after-sales service and Mr. Damien RUBIO, manager of the company and responsible for processing.

BURN CONTROLLERS undertakes to keep this data strictly confidential and not to transfer it to third parties. BURN CONTROLLERS may nevertheless communicate the personal data of customers to third parties in order to ensure the execution of orders and in particular delivery.

These data are kept by BURN CONTROLLERS only for the time necessary to achieve the aforementioned purposes.

The processing of this personal data has been declared to the National Commission for Computing and Liberties (CNIL) under number 1604723.

In accordance with the law "Informatique et Libertés" of January 6, 1978, amended in 2004, customers have the right to access, modify, rectify and delete data concerning them. To exercise this right, they just need to send a letter or an email to BURN CONTROLLERS at the following coordinates: PLAYRAPID EURL, impasse de l ambre, Zone Massane 2, 13210 Saint Remy de Provence, France http://support.burn- controllers.com

Cookies

For optimal use of the services offered on its site, BURN CONTROLLERS uses files called "Cookies", which may be saved on customer terminals.

These cookies record information relating to the navigation of customers on the BURN CONTROLLERS site, and store information that customers have entered during their visit in order to allow BURN CONTROLLERS to obtain statistical and advertising data and to link the personal data that customers have provided BURN CONTROLLERS with the browsing information collected in order to guarantee them a personalized use of the functionalities of the BURN CONTROLLERS site.

If customers do not want such cookies to be installed on their terminals, they can modify their browser preferences to refuse them in whole or in part. Such a refusal may, however, affect the navigation of customers on the BURN CONTROLLERS site and deprive them of certain functionalities.

BURN CONTROLLERS also uses applications on the BURN CONTROLLERS site, in particular from social networks, such as Facebook, Twitter or Youtube, which themselves install their own cookies, which may allow them to identify customers when browsing the BURN CONTROLLERS site. BURN CONTROLLERS is however unable to control these cookies and invites customers to consult the legal notices of these third-party applications to find out about their policy for managing cookies and personal data.

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